Visit or contact us

Questions about a size, a fabric, an order or a delivery? Write, call or come to the showroom; the people who answer work there.

[email protected]

We reply within one business day.

(616) 555-0142

During showroom hours, Eastern Time

220 Ionia Ave SW, Grand Rapids, MI 49503

Our showroom and design studio, open seven days a week.

Send a message

The Transom showroom in Grand Rapids in late afternoon light

Showroom

Sit on it in Grand Rapids

Every sofa in every fabric, the three woods and the whole swatch wall under one roof. Book an hour with a designer, free, in the showroom or on a video call.

Opening hours

Monday–Friday10 am–7 pm
Saturday10 am–6 pm
Sunday12–5 pm

Before you write

The answers customers ask us for most. Anything else, write to us.

Compare your narrowest door with the diagonal depth on the product page. If it’s close, send us the measurements and a photo and we’ll check.

In bouclé or performance weave it ships in 3–5 business days; in velvet or leather we make it to order in 7–9 weeks. Delivery adds 1–2 weeks on the road.

Yes: up to five swatches free per order by mail, or every fabric in the showroom.